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FAQ
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What makes a Chameleon Bed unique?Our secure fitted covers, available in a variety of superior fabrics, is just one of many features that sets us apart. Due to both the curiousness and destructive nature of many pets, and dogs in particular, elevated pet beds are especially prone to damage. Among many other benefits, fitted covers act as an extra protective layer to safeguard your purchase.
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Does a Chameleon Bed come standard with a fitted cover?Yes. Our products are marketed as an Elevated Pet Bed "Set" (Base + Fitted Cover + Carrying Case).
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Can the fitted cover be removed?Absolutely. Our fitted cover fastening technology provides an "easy to remove" temporary bond. When the fitted cover is detached it exposes a 100% breathable mesh base fabric that allows airflow and delivers the pet a cooling effect. This is an ideal solution for warm weather.
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What are some other benefits of a Chameleon Bed fitted cover?Improved Pet Hygiene - Experts recommend that a pet's bedding should be cleaned often to minimize the spread of bacteria and allergens. What could be simpler then removing the fitted cover and hand washing? That's certainly a more convenient solution than getting out your garden hose. For additional convenience, just like us humans, you'll want to consider adding a backup cover. Layered Support - Base fabrics on elevated pet beds require a degree of elasticity to provide orthpedic support. However, these base fabrics lose elasticity over extended use which results in inadequate support. Fitted covers provide an additional layer of support which delays the negative effects of beds without fitted covers.
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Are individual components of the bed replaceable?Yes.
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Where can I purchase a Chameleon Bed?Individual consumers can purchase our products at Amazon.com. For volume purchases and other sales related questions please send your inquiry to "Contact Us" on this website.
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Can I use a Chameleon Bed outdoors?Absolutely. Our beds deliver terrific value by adapting year-round to all seasons both indoors and outdoors. For outdoor use on hot days it's recommended to remove the fitted cover to promote airflow underneath the raised frame.
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Would it be practical to take a Chameleon Bed camping?Yes. The bed's portability makes it an ideal camping companion. The beds are easy to assemble and disassemble and come standard with a travel case.
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Do the legs on a Chameleon Bed stick out?The answer is no and we understand your question. While many elevated pet beds extend another 4 inches beyond the support surface our design does not. Our space-saving frame is ideal for family settings as the legs extend straight down to reduce the overall footprint. The frame's pipes are made of sturdy steel with additional, mid-frame support on larger sizes.
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Do Chamelelon Beds come with mid-frame support?A mid-frame bracket isn't necessary for small and medium beds, however, we feel they are absolutely necessary for large and x-large beds. Our large beds come standard with one mid-frame bracket and our x-large beds come standard with two.
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Will water and other liquids drain through the fabric?The answer depends on whether it's the base fabric or fitted cover fabric. Yes, water and other liquids will drain through our 100% breathable mesh fabric base. Our Gray Fitted Cover is waterproof and will not drain.
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Where can I purchase extra rubber feet?Replacement rubber feet (7/8 inches) are available at most hardware stores. For your convenince we've included an extra set of rubber feet with each bed.
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Can you provide instructions for assembling the bed?An instruction manual for assembling the bed was included in the product packaging. If the manual was misplaced please reach out to us at "Contact Us" on this website.
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Do you have a solution for an incontinent pet?Yes. We recommend our Gray Fitted Cover which is waterproof and easy to clean.
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Feeling lucky?A raised pet bed is an ideal solution if you use a robot vacuum cleaner.
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Are there industry sizing guidelines that all pet manufacturers follow?Unfortunately the answer is no. What one manufacturer will call a medium bed another will call a large bed. For this reason it's highly important to pay attention to the actual dimensions in order to select the correct size.
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Is there a sizing chart available?
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What are the dimensions of Chameleon Beds?Small: 24" x 18" x 7" Medium: 30" x 24" x 7" Large: 36" x 30" x 7" X-Large: 48" 36" x 9"
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What are the recommended weight limits?Small: 60 pound Medium: 80 pounds Large: 100 pounds X-Large: 120 pounds
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How high is the bed raised off of the ground?Small, medium, and large beds are raised 7 inches off the ground. The X-Large is raised 9 inches off of the ground.
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What are the general cleaning instructions?Our beds consist of a bottom fabric (base) and a top fabric (fitted cover), as such there are two different cleaning recommendations - Fitted Cover - Our Gray Fitted Cover is a 600 Denier polyester fabric with a waterproof coating. The cleaning recommendations are as follows: - Hand wash with cloth or sponge, or - Vacuum - Use mild detergent with NO fabric softeners or conditioners - Do not use abrasive household cleaners - Optionally, air dry Over time and with pre-longed use the waterproof coating can wear off. If you need to re-apply waterproofing 303 Fabric Guard is an excellent product. Base Fabric - Our base is a 100% breathable, high-density mesh fabric. The cleaning recommendations are as follows: - Vacuum, or - Hand wash with cloth or sponge, or - Rinse with garden hose - Use mild detergent with NO fabric softeners or conditioners - Do not use abrasive household cleaners - Air dry - Do not machine wash, dry clean, tumble dry, or iron
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What is the limited warranty?Moher Designs LLC warrants to the original consumer this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year from the original invoice date. The Company's liability is limited to the replacement of the product. The Company will not be liable for any loss or damage suffered by any person or pet in any way relating to or arising from the product or its use. Warranty claims are limited to one free replacement per part per bed. Replacement fabrics and parts that are purchased separately do not have a warranty. Shipping fees are to be paid by the customer. Warranty Limitiations - This warranty does not include: - Any condition resulting from other than ordinary wear or any use for which the product was not intended - Any condition resulting from incorrect or inadequate maintenance or care - Damage caused by the pet - Damage resulting from misuse, abuse, negligence, or accidents - Dissatisfaction due to buyer's remorse - Normal wear and tear The Company makes no express warranty or condition whether written or oral and the Company expressly disclaims warranties and conditions not stated in this limited warranty.
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What are the claim procedures?- Claims for defective merchandise must be made within ONE year from the date of purchase. Claims for missing parts must be made within 30 calendar days after the merchandise is received - Pictures are required to claim defective merchandise, along with a copy of the original purchase receipt or dated proof of purchase. - A return authorization number must accompany all returns - If the claim is justified, the item(s) or part(s) will be replaced or a credit issued
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